15 Mar 2025

10 Reasons Why My Air-Conditioner Isn’t Cold: HDB & Condo

10 Reasons Why Aircon Not Cold

10 Reasons Why My Air-Conditioner Isn't Cold: HDB & Condo

10 Reasons Why Aircon Not Cold

If your air-conditioner isn’t blowing cold air in your HDB flat or condominium, common causes include a clogged air filter, dirty condenser coils, a faulty thermostat, low refrigerant levels, or issues with the compressor or condenser fan. Given Singapore’s humid climate, regular maintenance is crucial to keep your aircon running efficiently.

Common Causes and Solutions

1. Clogged Air Filter

A dirty or clogged air filter restricts airflow, reducing cooling efficiency, especially in HDB and condo bedrooms where aircon units run frequently.

Solution: Clean the air filter every 1-2 months to prevent blockages. This is a simple task you can do yourself.

2. Dirty Condenser Coils

The condenser coils (located in the outdoor compressor unit) release heat from the system. If they are covered in dirt or dust, heat dissipation is affected, leading to poor cooling.

 Solution: Clean the condenser coils regularly. Engage a professional aircon servicing company as accessing the aircon ledge can be dangerous. The technician should be BCA safety trained.

3. Faulty Thermostat

A malfunctioning thermostat in the FCU may fail to maintain the desired temperature, causing inconsistent cooling in your home.

Solution: Check the thermostat settings on the remote control and ensure it is set to ‘Cool’ and ‘Auto’ mode, not just ‘Fan’. If faulty, engage a professional aircon servicing company to diagnose and replace it.

4. Low Refrigerant Levels

Insufficient refrigerant reduces cooling capacity, often due to leaks. In Singapore, leaks can occur due to ageing pipes, poor installation by unlicensed handymen, or wear and tear.

Solution: Engage a reputable company to check for leaks, and conduct a nitrogen high-pressure test where needed. Topping up refrigerant may provide a temporary fix, but the system requires a precise refrigerant amount for optimal efficiency. A complete refrigerant renewal is recommended for long-term efficiency.

5. Faulty Compressor or Condenser Fan

The compressor and condenser fan are essential for heat exchange. If either fails, the air-conditioner will stop cooling effectively.

Solution: Contact a reputable company for diagnosis and repair.

6. Frozen Evaporator Coil (FCU)

Poor airflow or refrigerant issues can cause ice to form on the evaporator coil, blocking cold air circulation.

Solution: This issue is less likely with inverter systems using R410A or R32 but is common in older R22 systems. (New R22 systems have been banned in Singapore since 2010, and R22 refrigerant imports were banned from 1 January 2020.) If you have an old R22 system, consider replacing it entirely. A used R410A system may be a cost-effective alternative.

7. Leaking Ductwork (for Ducted Aircon Systems in High-End Condos)

Gaps or loose connections in ducts can allow cooled air to escape, reducing efficiency. Additionally, a clogged blower filter can affect airflow.

Solution: Engage a reputable company to inspect and seal leaks in the ducts.

8. Blocked Condenser Unit (Outdoor Unit)

For split-system air-conditioners, a blocked outdoor unit can restrict airflow, especially in HDB aircon ledges or condo balconies where space is limited.

Solution: Ensure proper installation by a BCA-certified contractor. Poor installation may result in inadequate airflow clearance as specified in the manufacturer’s manual. If necessary, consider relocating the unit and ensuring compliance with BCA regulations.

9. Faulty Thermistor (Sensor Issue)

The thermistor measures temperature and controls the cooling cycle. A faulty thermistor may send incorrect temperature readings, causing the aircon to undercool or overcool. Each indoor (FCU) and outdoor (CU) unit contains multiple thermistors:

Indoor Unit Thermistors:

  • Room Temperature Thermistor: Monitors ambient room temperature (often integrated into the remote control or control board).
  • Evaporator Coil Thermistor: Detects the temperature of the evaporator coil to prevent freezing or overheating.
  • Inlet/Intake Air Thermistor: Measures the temperature of air entering the unit.
  • Discharge Air Thermistor (in some models): Monitors the temperature of air being discharged from the unit.

Outdoor Unit Thermistors:

  • Ambient Air Thermistor: Measures outdoor ambient temperature.
  • Condenser Coil Thermistor: Monitors the temperature of the condenser coil.
  • Compressor Discharge Thermistor: Detects the temperature of refrigerant leaving the compressor (critical for preventing overheating).
  • Liquid Pipe Thermistor: Measures the temperature of refrigerant in the liquid line.
  • Suction Pipe Thermistor: Monitors the temperature of refrigerant returning to the compressor.
  • Heat Exchanger Thermistor (in inverter models): Additional sensors for precise inverter control.

Solution: Engage a specialist to test and replace the thermistor if needed.

10. Faulty Fan Blower Motor (FCU)

A damaged fan motor affects airflow, preventing cold air from circulating properly.

Solution: Arrange for professional repair or replacement.

Troubleshooting Steps for HDB & Condo Residents

Inspect the air filter: Clean or replace it if dirty.

Check thermostat settings: Ensure it is set to ‘Cool’ and ‘Auto’.

Examine the outdoor unit: Relocate and clean condenser coils.

Call a professional: If issues persist, contact a BCA-trained aircon technician with certification.

Important Notes for Singapore Residents

DB Aircon Installation & Maintenance: HDB regulations require proper air-conditioner installation, including the use of BCA-approved brackets and installation by a BCA-trained aircon technician for external units. Ensure your servicing company is BCA-registered and obtain a copy of the HDB submission record.

Condo Aircon Regulations: Similar compliance requirements as HDB, but submission is to BCA instead. Some condominiums have restrictions on aircon servicing hours or require approval for outdoor unit maintenance. Check with your condo management (MCST) before scheduling service. 

Regular Maintenance: Singapore’s humidity strains air-conditioners, making servicing every 3-6 months essential. Neglecting maintenance can lead to water leakage, reduced efficiency, and costly repairs. Most aircon units are installed by unlicensed handymen, making refrigerant leaks the number one issue in Singapore.

If your aircon still isn’t working after these steps, engage a professional aircon servicing company with BCA credentials to inspect and resolve the issue.

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