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Gas Heater Error Codes

Browse our completed gas water heater projects in Singapore by error code, fault symptom, and replacement case. Each portfolio shows real site conditions, common causes, and how Homeone handled the issue safely.

Never ignore any gas heater error code issues.

City Gas Heater E2 Error Code at Caspian Gas Heater Replacement 01
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What To Do When You See an Error Code


An error code on your gas heater is not always an emergency — but it is always a signal. How you respond in the first few minutes matters. Here's exactly what to do.

Your immediate 3-step response

01
🚿
Stop using the heater
Turn off the hot water tap and switch the heater off at the unit. Do not attempt to continue using it while a fault code is active.
Do this first
02
📖
Note the exact code
Write down or photograph the error code on the display before it clears. This is the single most useful piece of information for your technician.
Before it clears
03
💬
Check severity — then act
Some codes are safe to monitor briefly. Others — especially combustion or flame faults — require immediate shutdown and a licensed inspection. See the guide below.
Don't guess
BY BRANDS

Gas Heater Common Error Codes by Brands

10
💨
Combustion fan rotation failure / air supply or exhaust blockage
11
Spark failure
12
🔥
Flame failure
14
🌡️
Thermal fuse or overheating protection activated
16
♨️
Over boiling / abnormal temperature rise
31
💧
Incoming water temperature sensor failure
32
💧
Outgoing water temperature sensor failure
52
🔧
Modulation solenoid valve operating circuit failure
E0
🔥
Misfire
E1
Fail to ignite
E2
💨
Fan motor fault
E3
🌡️
Dry burn or overheating in the heat exchanger
E4
🌡️
Temperature sensor fault
E5
♨️
Outlet water temperature too high
E6
⚠️
Improper combustion
03
🔥
EZ Link
05
Imperfect Combustion Alarm
10
💨
Air Supply or Exhaust Blockage
11
🌡️
No Ignition
12
🌡️
Flame Failure
14
♨️
Overheat Limiter Fault
15
🫧
Boiling Safety Device
16
🌡️
Over Temperature Warning
24
🔁
Malfunction of Operational Switch
29
🥶
Heat Exchanger Outlet Temp. Too Low
31
💧
Water Inlet Temperature Sensor Fault
32
🔌
Heat Exchanger Temperature Sensor Fault
E0
💧
Water flowout temperature sensor fault
E1
Fail to ignite
E2
🔥
Flame sensor fault
E3
🌡️
Dry burning or overheating in the heat exchanger
E5
💨
Fan motor fault
E6
♨️
Water temperature is over 90°C for more than 10s
E7
🔩
Gas valve fault
EE
⏱️
Continuous running for over 30 min (safety design)
EC
📡
Communication error
HELPFUL FAQ

Gas Heater Error Codes – FAQ

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Understand common gas heater error codes, causes, and what to do when your heater stops working or shows a fault.

What does a gas heater error code mean?

A gas heater error code indicates that the system has detected a fault and stopped operation for safety. Common issues include ignition failure, flame detection problems, sensor faults, or internal component issues.

Why is my gas heater showing error code and no hot water?

When an error code appears, the heater will stop heating to prevent unsafe operation. This usually results in no hot water. Causes may include ignition failure, gas supply issues, or internal component faults.

Can I reset my gas heater error code?

You can try turning OFF the power or controller and switching it ON again. If the error code returns, it indicates a persistent issue and should be checked by a trained technician.

Is it safe to use a gas heater with an error code?

No. Gas heaters are designed to shut down when a fault is detected. Continuing to use it may lead to unsafe conditions such as gas leaks, overheating, or incomplete combustion.

What are the most common gas heater error codes?

Common error codes include ignition failure, flame failure, temperature sensor faults, fan motor issues, and circulation pump problems. Each code points to a specific part of the heater system.

Do I need to repair or replace my gas heater?

It depends on the condition of the heater. Minor issues may be repairable, but older units or repeated faults often require replacement to ensure safety and reliability.

Who should check gas heater error code issues in Singapore?

Gas heater issues should be checked by a trained technician under the supervision of a Licensed Gas Service Worker (LGSW) to ensure proper testing, safety checks, and compliance.