Old gas heater:
Prima FE 10 (I)
New gas heater:
Macro MA-10FE
During inspection of the Prima FE 10 (I) Indoor Gas Heater Powered by Citygas, our licensed specialists identified the following issues:
Leaking Internal Tank – The internal tank had developed corrosion damage, leading to continuous water leakage.
Leaking Pipes – Several sections of the connected piping showed visible leaks.
Faulty Fittings – The union and joint fittings were leaking, indicating deterioration and poor sealing.
Old Model – The heater was an outdated model, with parts that are no longer efficient or reliable for long-term use.
With multiple leaks and signs of wear, the unit was deemed unsafe for further operation and required a full replacement.
All works were supervised out by Homeone ’s Licensed Gas Service Workers (LGSWs) in compliance with EMA safety standards, PUB regulations, and the Gas Supply Regulations of Singapore.
Supplied and installed a new Macro MA-10FE Gas Heater Powered by Citygas
Replaced leaking pipes and fittings with PUB-approved components
Replaced the faulty stop valve for long-term safety
Installed a new control panel for efficient operation
Connected new electrical wiring to the isolator
Installed protective equipotential bonding in line with safety regulations
Performed full testing and commissioning of the new heater
Issued a Final Pressure test certificate by a Licensed Gas Service Worker, as required by Singapore’s Gas Supply Regulation
1-Year Homeone Engineering Warranty covering workmanship
1-Year Manufacturer Warranty on the Macro MA-10FE water heater tank
Upon completion, you receive a Statement of Gas Appliances Testing Certificate immediately. This critical document confirms:
✓ Installation complies with Singapore Standard SS 608:2024 – Code of Practice for Gas Installations
✓ Installation meets Gas Supply Regulations 21 requirements
✓ The gas heater and entire house gas piping have been tested
✓ No gas escapes exist and the system is safe to use
Insurance policies do not cover any damage or injury caused by regulated work carried out by an unlicensed handyman without a valid Statement of Gas Appliances Testing Certificate. Working with licensed professionals protects both your safety and your financial interests.
Insurance policies do not cover any damage or injury caused by regulated work carried out by an unlicensed handyman without a valid Statement of Gas Appliances Testing Certificate. Working with licensed professionals protects both your safety and your financial interests.
The Gas Heater Powered by Citygas had reached the end of its service lifespan, with multiple failures including gas leaks, overheating risks, and corroded valves. Continuing to operate the system would have posed serious safety hazards.
By replacing it with a Macro Gas Heater Powered by Citygas, the homeowner now benefits from:
Safe and reliable hot water supply
Modern, efficient heating technology
Certified installation in compliance with EMA and PUB standards
Peace of mind with warranty protection
If your gas heater powered by Citygas shows signs of water leakage, it usually means internal corrosion or damage has already set in. Continuing to use a leaking or aging heater not only reduces efficiency but can also create safety risks for your home and family.
The most reliable solution is to replace the unit with a modern, energy-efficient model such as the Macro MA-10FE, installed and tested by licensed professionals in full compliance with Singapore’s safety regulations.
This installation was completed at an HDB residence on Ang Mo Kio Street 52, ensuring the homeowner now enjoys a safe, steady, and compliant hot water supply.
