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Installation Fee - What does $399 cover?

It covers the labour to swap your gas water heater

Installation fee - What does $399 cover?
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The SGD 399 installation fee covers the full labour involved in swapping your gas water heater — from delivery to disposal. It is a flat fee for a complete job, not a base rate that grows with add-ons. Here is exactly what is included, and how it compares to what the utility provider charges for the same work.

What the SGD 399 Installation Fee Covers

1
Delivery
The new unit is delivered directly to your premises. You do not need to arrange separate transport or be present at a collection point.
2
Disconnection
All gas, water, and electrical services connected to the existing heater are safely disconnected before removal begins.
3
Safe Removal
The old gas water heater is removed safely by the technician. This is not left to the homeowner — the old unit comes down as part of the job.
4
Mounting
The new gas water heater is mounted in the correct position, including any repositioning required to accommodate the new unit's dimensions.
5
Reconnection
All gas, water, and electrical services are reconnected to the new unit with supervision by a Licensed Gas Service Worker. This step includes the final pressure test and Certificate of Gas Safety.
6
Disposal
The old gas water heater is taken away and disposed of properly. Nothing is left behind for the homeowner to manage.

Price Comparison

Homeone
SGD 399
Exclusive of GST
VS
City Energy
SGD 450–600
Exclusive of GST

Same job. Same regulatory requirements. Same Certificate of Gas Safety at the end. City Energy's installation fee for the equivalent scope runs SGD 450–600 exclusive of GST. Homeone's flat rate is SGD 399 — no variable pricing based on unit model or access conditions.

!
The bottom line

The SGD 399 is not a starting price. It is the complete labour fee for a full gas water heater swap — delivery, disconnection, removal, mounting, reconnection, and disposal included. Same job as the utility provider. More reasonably priced.