A homeowner at Cairnhill Nine contacted us after experiencing repeated power trips whenever the storage water heater was switched on. As a result, there was no hot water available. Our team attended on-site to inspect the system and identify the underlying electrical fault causing the issue.
After a thorough on-site inspection, we identified a faulty heating element as the cause of the electrical leakage. To resolve the issue safely and efficiently, we offered our Heating Element Replacement Package, which includes safe isolation, tank drainage, replacement of the defective element, and proper electrical testing before commissioning.
After completion, the Joven heater was restored to normal operation, and the power trip issue was fully resolved.

