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A homeowner at Suites @ Paya Lebar condo reached out to Homeone regarding a Rheem storage water heater that had stopped working properly. The customer initially requested assistance to assess whether the issue was fixable or required a full replacement.
As part of our responsive service process, we asked the homeowner to send over photos of the existing heater installation. Upon reviewing the photos, our team identified clear signs that the internal tank was compromised. Rust stains around the pipe joints and dripping water beneath the tank indicated that the unit was suffering from inner tank leakage—a classic symptom of a heater reaching the end of its lifespan. At this point, the unit was beyond repair.
Old Water Heater:
Rheem 65SVP10S
Old Water Heater:
Rheem 65SVP10S
The installed Rheem 65SVP10S heater had served for years and started leaking. Water marks indicated an inner tank leak, a common issue in older heaters. Although the overall setup was intact, the unit was clearly due for replacement due to age-related failure.
1. Pre-Installation Checks:
Inspected water pipe connections and insulation
Checked existing drain pipe functionality
Verified safe electrical load capacity and grounding
Ensured system matched for same-model replacement
2. Removal of Existing Heater:
Safely shut off power and water to the unit
Dismounted the aging Rheem 65SVP10S from the ceiling brackets
Removed pipe fittings and cleared the ceiling space for installation
3. Supply and Installation of New Heater:
Delivered and installed a new Rheem 65SVP10S storage water heater
Connected new stainless steel inlet and outlet pipes
Reconnected electrical lines with proper electrical bonding
4. Compliance and Safety Checks:
Verified functional drain pipe was suitable for a new unit
Installed a new double-check valve and required fittings.
All work was carried out trained technician and supervised by a PUB licensed plumber
5. Testing and Commissioning:
Powered on the new heater and monitored start-up
Checked for leaks, pressure stability, and temperature response
Verified all systems were operating safely and efficiently
6. Final Clean-Up:
Cleared debris, old parts, and packaging
Ensured the area was safe, clean, and presentable
7. Documentation and Handover:
Explained heater operation and maintenance guidelines
Completed and submitted PUB compliance documentation for the record
This Rheem water heater installation at Suites @ Paya Lebar successfully replaced an aging, leaking unit with a new 65SVP10S model, ensuring a continued hot water supply with no disruption to the household.
Handled entirely by our experienced team and supervised by a PUB licensed plumber, the installation was seamless, safe, and compliant. The homeowner now enjoys peace of mind with a reliable, long-lasting solution backed by Homeone’s trusted service.
Property Name: Suites @ Paya Lebar
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