12 Apr 2025

Rheem Leaking Replacement: Rheem EH-40M to EHG-40S at The Quintet on 3 Feb 2025

A homeowner at The Quintent Condo recently faced a concerning issue—their Rheem water heater was leaking, raising worries about water damage and disrupted supply. Recognizing the urgency, they contacted Homeone for a professional assessment and solution. Our team conducted a thorough inspection and identified that the inner tank’s heater had failed, causing the leak. Since the damage was beyond repair, we recommended replacing the unit with a new Rheem EHG-40S storage water heater—a high-efficiency model designed to meet the household’s hot water needs while complying with Singapore’s PUB regulations.

Homeone managed the entire replacement process, ensuring a seamless transition from the faulty unit to the new system. Our licensed plumbers supervised the installation, performed necessary pipework adjustments, and submitted all required documentation to PUB, guaranteeing full compliance. By prioritizing safety, efficiency, and regulatory adherence, we provided the homeowner with a reliable, long-term solution, restoring their hot water supply without further concerns.

  • Project location

    The Quintet

  • Property type

    Condominium

Rheem Leaking Replacement.Condo. 00

Before

Replacement of Rheem EH-40M Water Heater to resolve heater problems end of service life.

After

Rheem EHG-40S Water Heater is the new installation. All pipe works connecting to the heaters are stainless steel. Following the manufacturer's specifications, a new approved stop valve and double-check valves are employed. Such will comply with PUB Regulations. Our Licensed Plumber has supervised and approved the installation. There is a 1-year warranty by Homeone for this installation on top of the warranty provided by the manufacturer.

Resolving a Rheem Water Heater Leak at The Quintent Condo

The Problem: A Rheem Leaking Water

The homeowner first noticed a rusty color on the ceiling around their Rheem storage heater, indicating a possible tank or valve failure. Since water heater leaks can lead to structural damage, mold growth, and higher utility bills, immediate action was necessary. Upon inspection, Homeone’s technicians confirmed that the inner tank had corroded, causing the water leak. Unfortunately, such internal damage is irreparable, meaning a full replacement was the only viable solution.

The existing unit, a Rheem 61SVP10S, had reached the end of its service life—a common issue in water heaters after years of continuous use. Rheem’s products are known for durability, but like all appliances, they eventually wear out. Given the household’s demand for consistent hot water, we recommended upgrading to the Rheem EHG-40S, a modern equivalent with enhanced efficiency and safety features.

The Solution Rheem Leaking

To ensure a smooth and compliant installation, Homeone followed a structured process:

  1. Supply of New Tank, Pipes, and Fittings – We sourced the Rheem EHG-40S,  with stainless steel pipes and fittings, ensuring compatibility with the existing plumbing.
  2. Safe Removal of the Old Tank – Our team carefully disconnected and disposed of the damaged unit, preventing any residual water leakage.
  3. Pipework Adjustments for PUB Compliance – We modified the piping layout to meet PUB’s latest safety standards, including proper pressure relief valve placement.
  4. Precision Installation of the New Heater – The new unit was securely mounted, connected to the water supply, and tested for leaks.
  5. Testing and Commissioning – We verified water flow, heating functionality, and safety mechanisms before finalizing the setup.
  6. Cleanup and Handover – The work area was left spotless, with no debris or water residue.
  7. PUB Submission and Approval – We handled all necessary documentation, ensuring the installation was officially registered and compliant.

Regulatory Compliance and Safety Assurance

Singapore’s PUB regulations mandate strict safety measures for water heater installations. The Rheem EHG-40S meets all required standards, including:

  • AS/NZS 4020:2018 Certification – The unit underwent rigorous testing for metal extraction safety, ensuring no harmful contaminants enter the water supply.
  • Double-Check Valve Installation – Prevents backflow and back-siphonage, crucial for maintaining clean water supply.
  • Supervision by Licensed Plumbers – Guarantees adherence to PUB Water Supply Regulations and Singapore Standard SS 636.

Our team ensured every step—from pipe routing to electrical connections—complied with these regulations, providing the homeowner with a system that is both efficient and legally approved.

Conclusion: A Leak-Free, PUB-Approved Resolution

The successful replacement of the leaking Rheem water heater at The Quintent Condo demonstrates Homeone’s expertise in handling plumbing emergencies with professionalism and compliance. By selecting the Rheem EHG-40S, we provided a durable, energy-efficient solution tailored to the household’s needs. More importantly, our strict adherence to PUB standards—including proper documentation and safety checks—ensures long-term reliability.

The homeowner now enjoys uninterrupted hot water without concerns about leaks or regulatory issues. With Homeone’s end-to-end service—from diagnosis to PUB approval—the entire process was hassle-free, reinforcing our commitment to quality and customer satisfaction.

For any water heater concerns, trust Homeone to deliver safe, efficient, and fully compliant solutions.

Condo Name: The Quintet

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