29 Mar 2025

Sunglade

Ariston TI 50 H DX Water Heater Leaking Replacement: Resolving Leaks at Sunglade on 11 Jul 2024

A Sunglade Condo homeowner faced serious water damage when their Ariston storage heater's inner tank failed, leaking through to the ceiling below. The small access panel made repairs impossible, requiring complete replacement of both the 50L unit and damaged ceiling structure.
We installed a new Ariston PRO RS J 25 heater with a properly-sized access panel and full ceiling restoration. The PUB-compliant installation now provides safe, leak-free operation while meeting all Singapore water safety standards - giving the homeowner peace of mind with their upgraded system.

  • Project location

    Sunglade

  • Property type

    Condominium

Ariston Water Heater Leaking Replacement.Condo. 00

Before

Replacement of Ariston Water Heater TI 50 H DX to resolve heater problems end of service life.

After

The Ariston Water Heater PRO RS J 25 is newly installed with stainless steel pipework. A new approved stop valve (gate valve) and double-check valves were used, ensuring compliance with PUB Regulations. Our Licensed Plumber supervised and approved the installation. Enjoy a 1-year Homeone warranty, in addition to the manufacturer's warranty.

The final result

Ariston Water Heater Leaking Replacement: Resolving Water Damage 

Old storage water heater:
Ariston TI 50 H DX

New storage water heater:
Ariston PRO RS J 25

Customer Report:

A homeowner at Sunglade Condo contacted us after discovering water leakage from their Ariston water heater, which had caused ceiling damage in the unit below. The leak had led to water ingress stains and structural concerns, requiring immediate attention. Additionally, the existing access panel was too small for proper maintenance, making future servicing difficult. The homeowner sought a full replacement of the water heater and ceiling reinstatement, along with a compliant installation to prevent future issues.

Site Assessment Findings:

Our team conducted a thorough inspection and identified the following key concerns:

  1. Severe Inner Tank Leakage – The Ariston water heater had a failing inner tank, causing continuous water seepage that damaged the ceiling below.
  2. Insufficient Access Panel – The current access panel was too small, making maintenance and future replacements challenging.
  3. Ceiling Water Damage – The leak had caused stains and structural weakening in the ceiling, requiring full reinstatement.

Proposed Solution:

To resolve these issues, we recommended:
Replacing the leaking Ariston water heater with a new Ariston AN2 30 RS of the same capacity.
Installing a new, larger access panel for easier future maintenance.
Reinstate the damaged ceiling to restore structural integrity.

Work Scope for Ariston Water Heater Leaking Replacement:

  1.  Supply of a tank, pipes and fittings
  2.  Removal of old tank
  3. Pipe works partial redo to comply with PUB regulations
  4. New tank installation
  5. Creating a new access panel frame, access panel installation and ceiling Reinstatement
  6. Testing and commission.
  7. Submission to PUB
  8. Clean up before leaving
  9. PUB approval letter

Regulatory Compliance:

The new installation adheres to PUB’s strict water heater regulations, ensuring:

  1.  AS/NZS 4020:2018 Compliance – The water heater meets metal extraction safety standards for drinking water.
  2.  Proper Discharge System – The TPRV drain pipe is correctly installed to prevent water damage.
  3.  Electrical & Plumbing Safety – All connections are secured and bonded as per Singapore standards.

Conclusion:

The Ariston water heater leak was caused by a failed inner tank, leading to ceiling damage and accessibility issues. By replacing the unit, reinstating the ceiling, and improving the access panel, we provided a long-term solution that ensures safety, compliance, and ease of maintenance. The homeowner can now enjoy reliable hot water without the risk of future leaks or structural damage.

For similar water heater or ceiling leak issues, contact us for a professional assessment and PUB-compliant solutions!

 

Condo Name: Sunglade

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