Party A: known as Homeone Water Heater Pte Ltd (also referred to as “Homeone”).

Party B: Owners and/or purchasers of water heaters with installation in n Singapore by Homeone.

Warranty: Assurance that the installation of the storage water heater is, among other things,



Terms of the Homeone Warranty and Exclusions to it

Entitlement to Make a Claim under this Warranty

How to Make a Claim under this Warranty

The general Terms and Conditions detailed below govern the contractual relationship between the ‘User’ (hereafter also referred to as ‘You’ or the ‘Customer’) and ‘HOMEONE EURO TRADING PTE LTD’ (hereafter also referred to as ‘We’ or the ‘Website’), belonging to the company HOMEONE EURO TRADING PTE LTD, company registration number 200105137M. Both parties accept these Conditions unreservedly. These general Conditions are the only conditions that are applicable and replace all other conditions, except in the case of express. Written, prior dispensation. We maintain that, by confirming your order, you have read and do unreservedly accept our general Conditions. These Terms and Conditions are important to you and HOMEONE EURO TRADING PTE LTD as they are used to protect your rights as a valued customer and our rights as a business.

Changes to the Terms and Conditions and the Website

We may update and make improvements to the Website regularly and can change the content at any time. We reserve the right to update the Website and these Terms of Service from time to time, at our discretion and without any notice. It is solely your responsibility to keep up-to-date with the latest Terms and Conditions by checking back regularly. Your continued use of the Website following the publishing of updated Terms of Service will be taken to mean that you have read and agreed to the changes.

Access to the Website

We will use our reasonable efforts to keep the Website available to you, but if necessary, we may suspend access to the Website, or close it indefinitely. We will not be liable if for any reason the Website is unavailable at any time or for any period. You understand and agree that your use of the Website after the date on which the Terms has changed will be treated as acceptance of the updated Terms.

Product Information

HOMEONE EURO TRADING PTE LTD takes great care when putting product information, descriptions and images online but will not be held responsible for any mistakes or omissions to any information given.

Privacy and Protection of Personal Data

Protecting your privacy is important to us. Please review our Privacy Policy which explains how we treat your personal information and protect your privacy.

Third Party Links

The Website and some of the articles on the Website may contain links to other resources and businesses on the Internet. We provide these citations and aids to help you identify and locate other Internet resources that may be of interest. We are not responsible for any loss, injury, claim, liability, or damage (“Loss”) related to your use of any website linked to the Website (“Linked Website”) including if this Loss (i) arises from errors or omissions in the content of any Linked Website, or (ii) is as a result of any Linked Website being down or (iii) arises from any other use of any Linked Website. Your use of any Linked Website is at your own risk. In addition, the citations do not mean that we sponsor, are affiliated to or associated with, or legally authorised to use, any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol in the links.

General Terms and Conditions

You have the permanent right to access and rectify all the information that concerns you. You can at any time make a request to HOMEONE EURO TRADING PTE LTD to find out what personal information we hold concerning you. You may at any time, and by request, modify this information.

Cookies record certain information stored on your hard drive. This information enables us to generate statistics based on data from visitors to our site and suggest products that might interest you according to the items that you selected when you previously visited the site. Cookies do not contain any confidential information about you.

Intellectual Ownership

All the content on HOMEONE EURO TRADING PTE LTD website (illustrations, texts, names, brand names, images, and videos) is the property of HOMEONE EURO TRADING PTE LTD. Any partial or total reproduction of this content, by any means and on any support, is subject to prior and express authorization by HOMEONE EURO TRADING PTE LTD. All information, content, and files are protected by International law concerning intellectual ownership and copyright. HOMEONE EURO TRADING PTE LTD cannot give you the right to copy, display or distribute content that you do not have the intellectual rights.

All fraudulent use of this content that violates the rights held by a third party constitutes an offence of forgery, which is severely punished under the Intellectual Property Code. HOMEONE EURO TRADING PTE LTD will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the site.

Waiver and Severability

Any failure of HOMEONE EURO TRADING PTE LTD to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and HOMEONE EURO TRADING PTE LTD, and governs your use of the service, superseding any prior agreements (including, but not limited to, any prior versions of the Terms of Service). If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.

Feedback and Comments

Any opinions left on the Website by HOMEONE EURO TRADING PTE LTD customers are screened and moderated by HOMEONE EURO TRADING PTE LTD. If the comments infringe on the law or are inappropriate (abusive publicity, defamation, insults, out of context commentary), HOMEONE EURO TRADING PTE LTD reserves the right to refuse or modify it.

Contact Information

If you have any questions about this Terms & Conditions, please contact us at [email protected].